Company
WebAct LLC, 11479 South Pine Drive, Parker, CO 80134.
Privacy Policy
How WebAct collects, uses, protects, and manages personal information.
This Privacy Policy explains the information WebAct collects, how it is used, when it may be shared, how long it is retained, and the choices and rights available to you.
Last updated July 07, 2026Cookies & TrackingData RetentionYour Rights
Privacy Center
Navigate this policy by topic.
Use the sections below to quickly understand what WebAct collects, how information is used, and how to contact us about privacy questions.
Overview
Last updated: July 07, 2026
This Privacy Policy describes WebAct LLC's policies and procedures on the collection, use, disclosure, retention, and protection of information when you use the Service. It also explains your privacy rights and how the law protects you.
WebAct uses Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Company & Key Definitions
Website
WebAct, accessible from https://www.webact.com.
Country
Colorado, United States.
Contact
support@webact.com
Key terms: Account means a unique account created for you to access the Service. Cookies are small files placed on your device. Device means any computer, phone, tablet, or other device that can access the Service. Personal Data means information relating to an identified or identifiable individual. Service means the Website. Service Provider means a third party that processes data on behalf of WebAct. Usage Data means automatically collected data generated by Service use.
Information We Collect
WebAct may collect information you provide directly and information collected automatically when you use the Service.
Personal Data
While using the Service, WebAct may ask you to provide personally identifiable information that can be used to contact or identify you, including email address, first and last name, phone number, address, state, province, ZIP/postal code, and city.
Usage Data
Usage Data is collected automatically when using the Service and may include IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data.
Mobile Device Data
When you access the Service through a mobile device, WebAct may collect the type of mobile device, unique device ID, IP address, mobile operating system, mobile browser type, unique device identifiers, and diagnostic data.
Browser Data
WebAct may collect information that your browser sends whenever you visit the Service or access it through a mobile device.
Cookies & Tracking Technologies
WebAct uses cookies and similar tracking technologies such as beacons, tags, and scripts to track Service activity, store information, improve the Service, and analyze usage.
| Cookie Type | Purpose |
|---|---|
| Necessary / Essential Cookies | Session Cookies administered by WebAct. These are essential to provide services available through the Website, authenticate users, and prevent fraudulent use of user accounts. |
| Cookies Policy / Notice Acceptance Cookies | Persistent Cookies administered by WebAct. These identify whether users have accepted the use of cookies on the Website. |
| Functionality Cookies | Persistent Cookies administered by WebAct. These remember choices you make, such as login details or language preference, to provide a more personal experience. |
| Non-Essential Cookies | Where required by law, analytics, advertising, and remarketing cookies are used only with your consent. You may withdraw or change consent using cookie preferences, if available, or browser/device settings. |
How We Use Personal Data
Provide and Maintain the Service
To operate the Website, monitor usage, and improve the Service.
Manage Accounts
To manage registration and provide access to account-based functionality.
Perform Contracts
To develop, comply with, and undertake purchase contracts for products, items, or services you have purchased.
Contact You
To contact you by email, phone, SMS, or equivalent electronic communication about updates, service information, contracted services, and security updates.
Marketing and Offers
To provide news, special offers, and general information about goods, services, and events similar to those you purchased or inquired about, unless you opt out.
Manage Requests
To attend and manage requests sent to WebAct.
Business Transfers
To evaluate or conduct a merger, sale, restructuring, reorganization, dissolution, or transfer of assets.
Other Purposes
For data analysis, identifying usage trends, evaluating promotional campaigns, and improving the Service, products, services, marketing, and customer experience.
Sharing & Disclosure of Personal Data
WebAct may share or disclose Personal Data in the situations below.
Service Providers
WebAct may share Personal Data with Service Providers to monitor and analyze Service use or contact you.
Business Transfers
WebAct may share or transfer Personal Data during negotiations or completion of a merger, sale, financing, or acquisition.
Affiliates
WebAct may share Personal Data with affiliates and requires those affiliates to honor this Privacy Policy.
Business Partners
WebAct may share Personal Data with business partners to offer products, services, or promotions.
Other Users
If public areas are offered, information shared publicly may be viewed by all users and distributed outside the Service.
With Your Consent
WebAct may disclose Personal Data for other purposes with your consent.
Legal Requirements
WebAct may disclose Personal Data to comply with legal obligations, protect rights or property, prevent wrongdoing, protect personal safety, or protect against legal liability.
Data Retention
WebAct retains Personal Data only for as long as necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.
Account Information
User accounts are retained for the duration of the account relationship plus up to 24 months after account closure to handle post-termination issues or resolve disputes.
Support Data
Support tickets and correspondence may be retained up to 24 months from ticket closure. Chat transcripts may be retained up to 24 months for quality assurance and staff training.
Usage Data
Website analytics data, cookies, IP addresses, device identifiers, and server logs may be retained up to 24 months from collection for trend analysis, security monitoring, and troubleshooting.
Longer Retention
Data may be retained longer when required by law, needed for legal claims, requested by you, or present in backup systems scheduled for routine deletion.
Deletion and Anonymization
When retention periods expire, WebAct deletes or anonymizes Personal Data. Residual encrypted backups may remain for a limited period for security, disaster recovery, or legal compliance.
Your Privacy Rights
You may contact WebAct to request access, correction, or deletion of Personal Data you have provided, subject to legal obligations or lawful bases for retention.
Access
You may request access to Personal Data that you have provided to WebAct.
Correction
You may request correction or amendment of Personal Data.
Deletion
You may request deletion of Personal Data collected about you, subject to legal obligations or lawful basis for retention.
Account Settings
If you have an account, you may update, amend, or delete certain information through account settings where available.
Cookie Choices
You can refuse cookies through browser settings, and where consent tools are available, withdraw or change cookie consent.
Marketing Opt-Out
You may opt out of certain marketing communications where applicable.
Security & International Transfers
Your information, including Personal Data, may be processed at WebAct's operating offices and in other places where parties involved in processing are located. This may include transfer to computers outside your state, province, country, or jurisdiction. Where required by law, WebAct will use appropriate safeguards for international transfers.
The security of Personal Data is important to WebAct, but no method of transmission over the Internet or electronic storage is 100% secure. WebAct strives to use commercially reasonable means to protect Personal Data, but cannot guarantee absolute security.
Third-Party Services & Links
FreshDesk
FreshDesk is customer support software operated by Freshworks, Inc. FreshDesk may collect information from your device. Its privacy policy is available at freshworks.com/privacy.
Google Places
Google Places returns information about places using HTTP requests and is operated by Google. It may collect information from you and your device for security purposes. Google's privacy policy is available at google.com/intl/en/policies/privacy/.
Third-Party Links
The Service may contain links to websites not operated by WebAct. WebAct has no control over and assumes no responsibility for third-party content, privacy policies, or practices.
Children's Privacy
WebAct's Service does not address anyone under the age of 16. WebAct does not knowingly collect personally identifiable information from anyone under 16. If a parent or guardian becomes aware that a child has provided Personal Data, they should contact WebAct. If WebAct becomes aware that it collected Personal Data from anyone under 16 without verification of parental consent, WebAct will take steps to remove that information.
Changes to This Privacy Policy
WebAct may update this Privacy Policy from time to time. WebAct will post the new Privacy Policy on this page and update the Last updated date. Where appropriate, WebAct may provide email notice or a prominent notice on the Service before a change becomes effective. Changes are effective when posted on this page.
Contact WebAct
support@webact.com
Website
www.webact.com
Questions about this Privacy Policy?
Contact WebAct if you want to access, correct, delete, or ask questions about personal information connected to the Service.