Find answers to your website questions in one place.

The editor is the main workspace for building and updating a website. It includes the top navigation bar, side panel, content canvas, and design panel. You can edit pages, preview device views, add widgets, adjust styles, and publish changes.

Open the editor, select the page, and click the text, image, button, row, section, column, or widget you want to change. Use the side panel for pages, widgets, media, theme settings, SEO/AEO, blog, store, bookings, and site settings.

The side panel is the main toolkit for adding widgets, managing pages, working with layers, updating theme styles, managing CMS collections, adjusting SEO/AEO settings, and opening additional site tools.

Rows or sections organize horizontal areas of the page. Columns control layout inside those areas. Inner rows add more structure. Widgets are the actual content and features, such as text, images, buttons, forms, maps, galleries, and HTML.

Use Preview to review unpublished changes, then use Publish or Republish in the editor to make the latest version live.

Use the Pages area to add, rename, duplicate, organize, hide, or manage pages and popups. Some sites may also include memberships, personalization rules, and page-specific settings.

Select the header or footer in the editor and update its logo, navigation, buttons, layout, spacing, or design settings. Global header and footer changes can affect multiple pages.

Dynamic pages use structured data or collections to create repeated page layouts for items like services, locations, team members, listings, portfolio items, and products.

AI tools can help create page content, generate SEO text, improve copy, and build flex sections. Better prompts include the business type, location, service, audience, and preferred tone.

Some dashboard and editing tasks can be done on mobile or tablet. Larger drag-and-drop layout changes are usually easier on desktop or tablet.

The Account Dashboard is the main place to manage account-level settings, site lists, and access to individual website tools.

The Site Dashboard controls a specific website and may include editor access, publishing, site settings, analytics, forms, site audit, and connected tools.

Open the dashboard and go to Account Settings. Available settings depend on your permissions and account setup.

Site Audit helps review website items that may need attention, including issues related to content, setup, performance, or general site health.

Where available, the dashboard can export site list information to CSV for account organization and reporting.

Saved views help organize and return to filtered or customized site lists without rebuilding the view every time.

Widgets are content and feature blocks added to pages, such as text, headings, buttons, images, galleries, forms, maps, social icons, business hours, click-to-call, HTML, tabs, and accordions.

Open the editor, go to Add, choose a widget, and drag it onto the page canvas. After placing it, select the widget to edit content, settings, design, and layout.

Basic widgets include common page elements such as text, titles, buttons, icons, hamburger menus, breadcrumbs, and accordions.

Media widgets display visual or audio content, including image widgets, image sliders, galleries, before-and-after tools, audio, media sliders, and animations.

Business widgets help visitors take action or find business information, such as contact forms, business hours, click-to-call, click-to-email, coupons, maps, and calendars.

Advanced widgets provide more flexible functionality, such as advanced forms, HTML, advanced tabs, advanced accordions, and other tools that may need additional setup.

Third-party ecommerce connects an external store system to your website for products, payments, orders, shipping, reports, and customer management.

Use the store setup tools, choose the third-party store option, configure store settings, add products, choose payment and shipping options, and connect the store to website pages.

Use product management tools to add or edit products, import products, configure options, update inventory, and manage prices.

Payment and order tools let the store accept online or offline payments, manage orders, edit orders where supported, and review transaction details.

Shipping tools can manage shipping methods, rates, pickup or delivery options, labels, and inventory-related settings depending on the store setup.

Some setups support reports, sales stats, marketplaces, app integrations, Facebook selling, TikTok catalog connections, and other sales channel features.

Native ecommerce is the built-in store option for managing products, payments, taxes, orders, shipping, pickup, customers, and emails inside the website platform.

Review the store tools in your dashboard or editor. Native ecommerce uses the built-in store flow, while third-party ecommerce connects to a separate store system.

Enable the native store, add business information, configure settings, add products or services, set payment and tax options, and publish the store when ready.

Native products can include product information, images, pricing, options, inventory, imports, exports, updates, subscriptions, and Google Merchant Center options where available.

Native store tools help manage payment settings, tax settings, orders, order stats, and withdrawal requests where applicable.

Native ecommerce can support site contacts, abandoned carts, and store email communication.

Search this knowledge base, identify the page or feature causing the issue, note recent changes, take screenshots, and include the page URL, device, and browser when requesting help.

Desktop, tablet, and mobile use different screen views. Review each device preview and adjust row, column, widget, spacing, and visibility settings as needed.

Your changes may still be unpublished. Preview shows draft changes, while Publish or Republish makes them live.

Check widget settings, required fields, connected accounts, and any custom code or recent modifications. Custom changes can break widget behavior and may need support.

Use the contact page or support form and include the site name, page URL, topic, screenshots, and the result you are trying to achieve.